C2070-988 : Users are getting errors when processing cases

open

4- Users are getting errors when processing cases in the IBM Case Manager (ICM) V5.2 client application. The errors occurs when the browser is loading pages. Unfortunately, the error dialogs provide very short and generic messages. The errors are consistently reproducible. How can the system administrator display additional information in the error dialogs about the errors when they are reproduced?
a- Enable log4j tracing for the Java run-time configured for the browser.
b- Enable Case Manager CBE Log Files in the lava application server.
c- Enable detailed-level logging on the ICM REST service info page.
d- Add “icmErrorStackTrace=true" parameter to the URL in the browser's address bar.

Created 9 months ago by josedonoso