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IBM C2180-188 Exam - IBM WebSphere Lombardi Edition V7.2, BPM Program Management

Questions & Answers for IBM C2180-188

Showing 1-15 of 37 Questions

Question #1

Early in process modeling, the process owner explains how a particular part of the process
model diagram below should function. Both Task A and B should be accomplished prior to
Task C. Task A and B do not have any specific order in which they must be accomplished.
Task C is also completed by a different group than the participant assigned to Task A and

Which of the following diagrams implement the scenario according to best practice?

A. Exhibit A

B. Exhibit B

C. Exhibit C

D. ExhibitD

Question #2

A program manager is advising a new client who has begun analyzing process projects to
determine which ones should be selected for their first BPM projects. The client presents
the diagram below visualizing the projects in terms of their cost/complexity and the value to
the company.

What should the program manager advise the client?

A. Consider appetite for BPM as a third axis in this analysis.

B. Immediately pursue projects in the B quadrant because of their high value.

C. Redo the business value analysis to ensure customer satisfaction was included.

D. Remove projects in C quadrant from the inventory because of high complexity and low value.

Question #3

Process business data that needs to be available after the process instance completes
must be:

A. audited in the process server database

B. persisted in the performance data warehouse.

C. persisted to a business data system of record.

D. removed from theprocess server for SOX Compliance.

Question #4

A program manager is planning a project after Playback 0 with a customer. The first
proposed plan includes releasing the process with no integrations to external systems. In
this plan the process participants will key in data into the process application manually for
the first release. The customer replies that this is not a good solution because the
integrations are required. The customer proposes a second plan where all the integrations
are built for the first release and it will take nearly 3 times as long to deliver with a duration
of 9 months. After discussing the pros and cons of the different approaches the customer
states that the plan with integrations will be less work and costoverall because they know
that they will eventually build all the integrations. How should the program manager

A. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can pushfor shorter releases.

B. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.

C. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.

D. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the fullscope of initial planned integrations are not required.

Question #5

A novice BPM analyst is capturing user stories for a company's marketing campaign
process. Which best practice should the program manager recommend to the BPM

A. Create a series of wire frame models.

B. Have thedevelopers write user stories.

C. Capture use cases only if they are simple.

D. Focus on participants, their actions and sequence of activities.

Question #6

It is discovered while running Playback 0 that an important but not strictly necessarysub-
process was missed in the analysis. How should the program manager recommend
handling the missed sub-process?

A. Redo Playback 0 and include the sub process.

B. Note the sub-process as a user story and save it for the next release.

C. Include the sub-process in Playback 1 without validating with the process owner.

D. Schedule a special iteration and playback to address the sub-process after Playback 3.

Question #7

What WebSphere Lombardi Edition product feature provides developers the ability to
reuse, and share assets?

A. library

B. toolkits

C. snapshots

D. asset tagging

Question #8

A BPM program manager uses an agile playbackmethodology. Which one of the following
is a bad practice for playback?

A. Having the Process Owner lead the playback.

B. Having SMEs perform activities in the process portal.

C. Scheduling playbacks every four to six weeks.

D. Demonstrating the flow with powerpoint and screenshots.

Question #9

A one day workshop has been completed, producing an inventory of 2 top-level business
processes, 10 lower-level business processes, and 4 integrations. Which categorization of
complexity is appropriate and whichestimation method should be used in this scenario?

A. Small, Rough Order of Magnitude (ROM)

B. Small, Budgetary Estimate

C. High, Rough Order of Magnitude (ROM)

D. High, Budgetary Estimate

Question #10

What are the primary challenges that business process governance addresses?

A. Many processes, many BPM developers, and many BPM assets.

B. Bad relationships between business and IT, inconsistent results in delivering BPM value, and developing BPM skills within the organization.

C. Inconsistent decision making in selecting BPM projects, not meeting regulatory compliance goals, and automating labor intensive processes.

D. Developing BPM skills within theorganization, adopting BPM methodology to the organization's needs, and gathering lessons learned from failed BPM projects.

Question #11

The purpose of a snapshot is to:

A. use it to record revision history of library items.

B. record the state of a process application or toolkit at a specific point and time.

C. allow developers and business users to collaborate on business process definitions.

D. provide security against unauthorized access and alteration of process applications.

Question #12

The BPM Program Manager, Process Owner, and Lead Developer are collaborating to
define the theme and assign user stories for the next iteration. The team is planning the 7th
of 15 iterations in the Release Plan for Release One. The Program Manager displays a
Team Velocity chart showing that the Development team has shown significant growth in
story points accepted from iterations 1 to 4 and has been leveling off to roughly 200 story
points in iterations 5 and 6.
Given there are 9 iterations remaining in the release plan, the Process Owner immediately
recognizes there is roomfor roughly 1800 story points in the remaining time for Release
One. However, the backlog contains 2400 story points marked as "high" priority and
another 1200 story points marked as "medium" priority. The Process Owner asks to reduce
the points assessed to the high priority user stories to bring the total points down to roughly
1800 so as to make them fit in the remaining time. The Program Manager agrees.
What is wrong with this scenario?

A. This is a conversation for a Release Planning meeting andnot during Iteration Planning.

B. Team Velocity is fixed and changing the method of estimating story points mid-way through a release will not increase the scope of work that can be completed.

C. Process Owner forgot to include a risk factor of 1.4 that should be applied to 1800 resulting in roughly 2500 story points (1.4 x 1800 = 2520) remaining in the Release. No action should be taken.

D. Both "high" and "medium" priority stories should be included in the Release Plan meaning all user story points should be reduced by 50% to get all high/medium priority stories to fit in 1800 points remaining (2400+1200 = 3600 : 3600/2 = 1800).

Question #13

Aprogram manager is helping an organization optimize their BPM development practices.
After talking with the development leads of a number of projects, the program manager
suspects that there is a lot of duplication of effort between the projects. What isthe first
thing the program manager should recommend to reduce this duplication of efforts?

A. Create an enterprise model.

B. Create a catalog of service interfaces.

C. Create a common taxonomy of BPM projects.

D. Create a centralized repository for all BPM artifacts.

Question #14

A company establishes a BPM Governance Model with an Executive Review Committee
and a BPM Project Review Committee. Once the project is initiated it is built out with
resources from the Center of Excellence (COE) that design and develop the solution. In the
course of working with the BPM Platform and SOA team, the program manager realizes
that the project integration costs are greatly increased over the amount of the initial
estimate. What should the program manager do?

A. Press the SOA team to reduce their estimates.

B. Negotiate a cheaper integration approach with theExecutive Steering Committee.

C. Present the cost over-run to the COE so that additional funds can be allocated.

D. Present the cost over-run to the BPM Project Review Committee so that the integrations can be prioritized and placed into at development phase.

Question #15

When documenting an activity in a business process, the BPM Analyst will record the
business objects used by that activity. How will the BPM Analyst document the business
objects used (or created) by that activity?

A. process activity steps

B. process variable types

C. process participant requirements

D. process activity inputs and outputs


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