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Cisco 642-104 Dumps

Cisco
Unified Communication for System Engineers (UCSE)
Cisco
Unified Communication for System Engineers (UCSE)

Questions & Answers for Cisco 642-104

Showing 1-15 of 70 Questions

Question #1 - Topic 0

When would you create a delivery location object in Cisco Unity?

A. when you have 20 remote Cisco Unity subscribers and want to give subscribers the ability to message all subscribers

B. when you have two Cisco Unity servers installed in the same organization and want to give subscribers the ability to message all subscribers

C. when you have two Cisco Unity servers installed in two different organizations and want to give subscribers the ability to message all subscribers

D. when you have two Cisco Unity servers installed in two different organizations and want subscribers to only message subscribers within their home Cisco Unity server

Question #2 - Topic 0

You have three Cisco Unity servers in your organization. Your organization recently
merged with an organization using a Meridian voice-mail system. You set up a VPIM
Delivery Location on your local Unity server only.
Can the other two Cisco Unity servers send VPIM messages?

A. Yes, but only if they build the VPIM subscribers.

B. Yes, if their Primary Location is set to Global Directory.

C. No, you must build VPIM Primary Locations on the other servers.

D. No, you must build VPIM Delivery Locations on every Cisco Unity server.

Question #3 - Topic 0

You are installing a 72 port Cisco Unity system at a site with two telephone switches, a
Cisco CallManager, and an NEC NEAX 2400. You installed and configured three Intel
Dialogic D120 voice cards in the server and integrated both switches using the Unity
Telephony Integration Manager. You configured the first 36 ports to work with CallManager
and ports 37 72 to work with the NEAX 2400. When you test the integration none of your
calls are transferred to a subscriber.
Why doesn't the integration work?

A. You must reboot the server before the changes are accepted.

B. You must specify which switch each subscriber's account will use.

C. You must specify Cisco Unity's account policy to use two switches

D. You must specify Cisco Unity's class of service to use two switches.

Question #4 - Topic 0

Cisco Unity is integrated with Cisco CallManager at a company. The customer reports that
Message Waiting indicators are intermittent on some extensions. You have opened up
Integration Monitor to help resolve the issue.
Which statement is true?

A. This action will not help

B. This action will help in resolving the issue

C. This action will help if used in conjunction with transaction data.

D. This action will not help unless the Extension Specific Processing Utility is also opened.

Question #5 - Topic 0

You are upgrading the Cisco Unity server from version 4.0(1) to version 4.0(4). Which two
steps should you perform to ensure a successful upgrade? (Choose two.)

A. Obtain a new Cisco Unity License file.

B. Run the Database Optimizer to ensure a "clean" database.

C. Run the AD Schema Extension utility.

D. Run the Cisco Unity System Preparation Assistant.

E. Run the Cisco Unity Upgrade tool.

Question #6 - Topic 0

Your customer has an NEC 2400 telephone system.
What is the approved integration method for this phone system?

A. SIP

B. serial

C. SSCP

D. analog

Question #7 - Topic 0

Your customer says that messages from the Cisco Unity server to an Octel node take too
long to appear. After you explain the message flow from the Cisco Unity server to the Octel
node, your customer agrees to purchase another Brooktrout card for the Cisco Unity Bridge
server. How do you determine if the installation of the Brooktrout card corrected the
problem?

A. Use the Port Usage Analyzer utility to track the latency of messages to the Cisco Unity Bridge.

B. Use the Bridge Traffic Analyzer to track the VPIM traffic to the Octel node.

C. Open the UOmni folder on the Cisco Unity Bridge server and watch the message flow to the Octel node.

D. Use the message latency report of the Bridge Traffic Analyzer

Question #8 - Topic 0

You are installing a 16 port voice-mail only Cisco Unity 4.0 for Exchange. On the Cisco
Unity server you are installing Windows 2000 with the correct Service Packs, Microsoft
Exchange 5.5 SP4, MSDE 2000 with correct Service Pack, Internet Explorer 6.0, and Cisco
Unity 4.0.
What is the result of this installation?

A. You need SQL 2000 for this configuration.

B. This is not a supported configuration for Cisco Unity 4.0.

C. A voice-mail only configuration requires Internet Explorer 5.5.

D. Cisco Unity 4.0 supports IBM Domino not Microsoft Exchange on the Cisco Unity server

Question #9 - Topic 0

You have installed a Cisco Unity system for a customer. As part of that installation, you
implemented AMIS networking for several contractors from a firm that often works for your
customer. You are concerned about the timing and expense of the calls.
What report should you run to develop data on the costs and timing of AMIS calls made by
your Unity system?

A. Port Usage report

B. AMIS Billing report

C. Outcall Billing report

D. AMIS Out Traffic report

Question #10 - Topic 0

Your customer has asked you to implement a Cisco Unity version 4.0 Unified Messaging
system using the Microsoft Exchange 2000 implementation. The client workstations are a
mixture of Windows NT 4.0 and Windows 2000 machines. Clients are not given local
administrative access to their machines unless necessary. The company is using Outlook
98 for messaging access. You will install ViewMail for Outlook 4.0 on all client workstations.
What modifications, if any, are necessary on the client workstations?

A. No modifications are necessary. All installations will successfully use VMO.

B. All clients using Windows NT 4.0 must have local administrative rights on their machines in order for VMO to work.

C. All clients using Windows 2000 must have local administrative rights on their machines in order for VMO to work.

D. All clients must upgrade to Outlook 2000 to use VMO 4.0.

Question #11 - Topic 0

What software does a 24 Port/Session Cisco Unity in a UM configuration with Failover
require?

A. MSDE

B. SQL 2000

C. SQL Enterprise

D. MSDE Enterprise

Question #12 - Topic 0

You are the technician installing and configuring a Cisco Unity system. This 32-port system
serves 1,000 subscribers. You must configure the ports of the system to provide adequate
service to subscribers and outside callers during peak usage periods.
How should you configure the ports to accomplish this task?

A. You confirm all ports are enabled. You set all ports to answer calls, Dialout MWI, Message Notification, and TRAP Connection.

B. You confirm all ports are enabled. You set 24 ports to answer calls, one port to Dialout MWI, two ports to do Message Notification, and five ports for TRAP Connection.

C. You confirm all ports are enabled. You set 20 ports to answer calls,two ports to Dialout MWI, four ports to do Message Notification, and set six ports for TRAP Connection.

D. You confirm all ports are enabled. You set 16 ports to answer calls, five ports to Dialout MWI, five ports to do Message Notification, and six ports for TRAP Connection.

Question #13 - Topic 0

Your customer wants you to install a 16-port Cisco Unity voice-mail-only system with
failover. Which three components must be installed on the server? (Choose three.)

A. SQL 2000

B. Exchange 5.5

C. MSDE 2000

D. IIS 5.0

E. Exchange 2000

F. ViewMail for Outlook

Question #14 - Topic 0

A new Cisco Unity subscriber notifies the administrator that MWIs are not being turned on
or off at their telephone. On further investigation, the subscriber notes that on occasion, the
MWI light on the phone flashes briefly and then goes out again.
What is the most likely cause of the problem?

A. The MWI light on the telephone has a broken contact.

B. There are not enough ports dedicated to turning MWIs on and off.

C. The MWI codes listed in the Unity Telephony Integration Manager (UTIM) are incorrect

D. The user has set up a rule in their Outlook Inbox that moves all voice mail to another folder.

Question #15 - Topic 0

You want Cisco Unity to lock the voice-mail account if there are more than five invalid
password entries for new accounts you create.
What would give you control over these settings?

A. account policy

B. class of services

C. user security containers

D. Active Directory Users and Computers (ADUC) account policies

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